Privacy Policy

Last updated: April 2026

Who we are

Stagg Support is a care and support provider based in Plymouth, Devon. We are the data controller for any personal information collected through this website.

If you have questions about this policy or how we handle your data, please contact us — by email at support@staggsupport.co.uk or by phone on 07450 359 927.

What data we collect and why

Contact form

When you use our contact form, we collect your name, email address, phone number, and message. We use this information solely to respond to your enquiry. Our legal basis is legitimate interest — you have chosen to contact us, and we have a legitimate interest in responding.

We do not sell or share this information with third parties for marketing purposes. We retain enquiry data for 12 months and then delete it.

Google reCAPTCHA

Our contact form uses Google reCAPTCHA v2 to prevent spam and abuse. reCAPTCHA may collect hardware and software information from your device and send it to Google. This data is used for security purposes and is governed by Google's Privacy Policy and Terms of Service.

Google Analytics

With your consent, we use Google Analytics 4 to understand how visitors use our site — for example, which pages are most visited and how people find us. Analytics cookies are only set if you click Accept analytics on the cookie banner when you first visit.

The data collected is anonymised and does not personally identify you. You can withdraw your consent at any time by clearing your browser cookies and declining when next prompted.

Cookies

Cookies are small files stored on your device by your browser. We use the following cookies:

Cookie	Purpose	Duration
cookie_consent	Stores your cookie preference (accepted or declined)	1 year
_ga, _ga_*	Google Analytics — only set if you accept analytics	Up to 2 years
reCAPTCHA cookies	Google spam prevention on the contact form	Session / up to 6 months

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing based on legitimate interest
• Withdraw consent for analytics at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please email us at support@staggsupport.co.uk.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes.